Starbucks ® London Road

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Welcome to Starbucks® London Road, a vibrant coffee haven nestled on 566 London Road, inside the bustling Sainsbury's in England. This branch offers a blend of classic Starbucks charm with local nuances, creating a unique experience for coffee enthusiasts and casual visitors alike.

As a food reviewer at Pops Cafe, I believe that the environment in which we enjoy our food and beverages is just as important as the quality of the offerings. Starbucks® London Road has recently undergone a refurbishment, resulting in a fresh and inviting atmosphere. The brighter space encourages patrons to linger longer, whether you're there for a quick coffee fix or to catch up with friends.

  • Location: 566 London Road, Starbucks C/O Sainsbury's, England SM3 9AA
  • Phone Number: (208) 644-2972

While the ambiance is certainly a highlight, customer feedback reveals a more mixed experience when it comes to service. Many patrons have noted delays in order preparation, particularly during peak hours. Customer Wayne Spiller shared his disappointment about the long wait despite ordering through the app, which is typically a convenience many rely on.

Service inconsistencies seem to be echoed by Hossein Margani, who encountered issues with his order presentation, even questioning the attentiveness of staff. These experiences highlight an area for improvement that could enhance both satisfaction and efficiency at this location.

However, not all feedback is negative. Regular visitors like Martin Larbey appreciate the efforts of dedicated staff members, such as Runa, who go above and beyond to remember orders and names. This personal touch creates a sense of community that many cherish, transforming a simple coffee run into a welcoming ritual.

Lastly, there are those, like Yogini Naidu, who have experienced service hurdles, particularly with order accuracy. These challenges underline the importance of attentive and thorough service in maintaining customer loyalty in a busy café setting.

In conclusion, Starbucks® London Road presents a charming atmosphere complemented by a beloved menu. While there are evident areas for improvement in service and order accuracy, the bright ambiance and some exceptional staff members provide a solid foundation for a delightful coffee experience. I encourage you to visit and explore what this branch has to offer—just be ready for a bit of the unexpected.

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Starbucks ® London Road Menu

Location

Address: London Rd, 566 London Road Starbucks C/O Sainsbury'S, England SM3 9AA
Phone: (208) 644-2972

🕓 Work Hours
MON 6:30 - 19:00
TUE 6:30 - 19:00
WED 6:30 - 19:00
THU 6:30 - 19:00
FRI 6:30 - 19:00
SAT 6:30 - 19:00
SUN 8:30 - 16:00

Last Reviews

  • Author: wayne spiller

    19 February 2025

    This was my first ever visit to this branch. I spend a lot of money on Starbucks across a few different branches, first and last time here.I ordered upfront on the app minutes before I arrived, when I arrived it wasn’t ready and around - people were waiting by the coffee machine.The older lady operating the machine was incredibly slow given that the machine does % of the work in a Starbucks. After another minutes the lady went off and was replaced with another younger lady with coloured hair, admittedly she was quicker but she was so rushed and picking up the slack on backdated orders that orders were going out wrong.I eventually got mine after minutes in store and minutes after placing the initial order to be met with a drink made with the wrong milk, I was so so angry but didn’t have to time to go back and complain knowing that it would take forever to get another drink.I will not be trying this branch again unfortunately and will stick to the stores I know work alot better than this one

  • Author: Hossein Margani

    19 February 2025

    I ordered an eat-in latte with a muffin, but I got a latte in a paper cup, and when I told them, they simply poured it into a mug. I had to remind them that I also had a muffin, which I also received a look, which I prepared myself to prove that I paid for it. Although they didn't ask for proof, they didn't apologise.I ate my muffin with an ugly latte. I didn't have the energy to stay longer for another latte and possibly another look.

  • Author: Martin Larbey

    19 February 2025

    This Starbucks has thankfully has a refurb so the space is now much brighter and a pleasure to spend time in. Well placed next to the Sainsbury’s the branch is often very busy but I’ve never had an issue with ordering and getting my order on time.Shout out to Runa for being an absolute star. She always remembers my name and my order and I am far from a daily visitor.

  • Author: Yogini Naidu

    19 February 2025

    What an unusual experience today!!! This is my regular Starbucks - every Friday for a Clotted Cream fudge with my year old. It’s usually no problem at all to order it for my son with the coffee and the milk separate. Today it was such an issue, the service was appalling, ordered a muffin too ‘to eat in’ but got it in a bag & literally thrown in the face plus the drink came completely different to what we used to have... I tried to explain, no attempt to understand or for the people to even apologise. However, Shaoib intervened in the most diplomatic, warm and great customer service! What would have been an absolute horrible experience, was remedied by another staff. Still no apologies from the others though.

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